This program provides technical and consultation assistance within University of Missouri Health Care system (UMHC) in order to improve clinical quality and patient satisfaction by implementing evidence-based health care throughout MU Health Care. CHCQ has completed and is currently involved in multiple major consultation and technical assistance activities ranging from serving on standing committees and workgroups, conducting special studies, and providing specific logistical efforts in support of UMHC's mission to provide high quality and safe patient care. This program is led by Leslie Hall, MD and Douglas Wakefield, PhD.
Sample Projects
- Ancillary Service Scheduling Project
- LEAN
- Palliative Care
- Increasing the Actionability of Patient Satisfaction Information for Managers
- Examination of Congruence of Patient and Staff Perceptions re: Patient Satisfaction
- Examination of Pain Management Process and Experience
- Verbal and Telephone Order Utilization Study
- Estimating Foley Catheter Exposure Days
- UMHC Performance Improvement Initiative Inventory (PI3)
